1 Understanding ITIL and Its Importance.mp4 (47.2 MB)
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1 Key Concepts of ITIL 4.mp4 (49.11 MB)
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2 ITIL Guiding Principles.mp4 (40.51 MB)
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3 The Four Dimensions of Service Management.mp4 (43.47 MB)
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1 Introduction to CDS.mp4 (35.73 MB)
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2 Organizational Structure.mp4 (36.2 MB)
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3 Managing Resources and Workflows.mp4 (30.2 MB)
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4 Value Stream Mapping.mp4 (34.49 MB)
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5 ITIL Practices in CDS.mp4 (40.94 MB)
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1 Introduction to DSV.mp4 (35.91 MB)
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2 Understanding Stakeholders and Customers.mp4 (20.64 MB)
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3 Customer Journeys.mp4 (18.09 MB)
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4 Communication and Stakeholder Management.mp4 (26.39 MB)
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5 ITIL Practices in DSV.mp4 (37.72 MB)
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1 Introduction to HVIT.mp4 (27.89 MB)
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2 Digital Transformation.mp4 (39.01 MB)
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3 High-Velocity Principles.mp4 (49.97 MB)
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4 Lean, Agile, and DevOps.mp4 (17.91 MB)
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5 ITIL Practices in HVIT.mp4 (22.18 MB)
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1 Introduction to DPI.mp4 (28.77 MB)
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2 Governance, Risk, and Compliance (GRC).mp4 (25.69 MB)
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3 Strategy and Direction.mp4 (25.16 MB)
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4 Continual Improvement.mp4 (30.22 MB)
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5 ITIL Practices in DPI.mp4 (33.09 MB)
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1 Advanced DPI Concepts.mp4 (17.99 MB)
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2 Alignment with Business Goals.mp4 (17.22 MB)
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3 Continual Improvement Culture.mp4 (28.49 MB)
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4 Organizational Change Management.mp4 (32.24 MB)
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1 Introduction to DITS.mp4 (56.5 MB)
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2 Digital Business and IT Strategy.mp4 (68.45 MB)
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3 Strategic Alignment.mp4 (46.98 MB)
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4 Leading Digital Transformation.mp4 (59.64 MB)
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5 ITIL Practices in DITS.mp4 (47.82 MB)
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