1 - Introduction.mp4 (97.04 MB)
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2 - Introduction to this course.mp4 (5.09 MB)
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3 - Recap of the essentials of online community management.mp4 (27.26 MB)
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4 - Recap of how to reach a critical mass of users in an online community.mp4 (37.52 MB)
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5 - The growth of communities is cyclical.mp4 (41.6 MB)
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6 - Three critical growth points incoming traffic new users and engagement.mp4 (21.81 MB)
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7 - All activities on the platform should be carried out by the users.mp4 (16.89 MB)
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8 - Interim summary.mp4 (19.03 MB)
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10 - If it is worth communicating it is worth a story.mp4 (36.62 MB)
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11 - The most important thing you want to share.mp4 (26.61 MB)
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12 - Narrowing the discussion.mp4 (27.36 MB)
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13 - Other tips and tricks.mp4 (42.33 MB)
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14 - Interim summary.mp4 (25.93 MB)
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9 - How to write posts about community initiatives.mp4 (24.74 MB)
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15 - How things get done in online communities Working with volunteers.mp4 (33.09 MB)
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16 - Be persuasive when inviting users to participate in initiatives.mp4 (14.81 MB)
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17 - Volunteers need to know what help is needed and how they can contribute.mp4 (11.02 MB)
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18 - The sufficient minimum to activate users.mp4 (21.11 MB)
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19 - Initiative must be seen as valuable by the users and the general public.mp4 (13.82 MB)
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20 - Explain the reasoning behind your requests when reaching out to regular users.mp4 (7.89 MB)
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21 - When reaching out to casual visitors rely on heuristics.mp4 (15.5 MB)
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22 - Make the work of volunteers visible to the other users.mp4 (16.41 MB)
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23 - Ask specific people for specific help.mp4 (14.34 MB)
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24 - Fear and hate are the strongest activators.mp4 (10.95 MB)
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25 - Other advice.mp4 (43.83 MB)
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26 - Interim summary.mp4 (19.11 MB)
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27 - Help users to connect and form groups based on the shared interests.mp4 (22.94 MB)
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28 - Keep an eye on users interests and needs that can complement each other.mp4 (14.82 MB)
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29 - Create opportunities for joint activities.mp4 (37.13 MB)
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30 - Tell users about other users.mp4 (43.83 MB)
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31 - Interim summary.mp4 (13.46 MB)
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32 - Find leaders among the users and help them with the initiatives they propose.mp4 (17.23 MB)
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33 - Look for volunteers proactively.mp4 (20.5 MB)
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34 - Encourage users to become volunteers.mp4 (15.53 MB)
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35 - Make it so it is safe for volunteers to make mistakes.mp4 (12.5 MB)
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36 - Volunteers must be autonomous.mp4 (13.88 MB)
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37 - Recognize volunteers contribution to successful initiatives as much as you can.mp4 (12.77 MB)
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38 - If something goes wrong with an initiative cover for the authors and volunteers.mp4 (23.43 MB)
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39 - Maintain trusting relationships with volunteers.mp4 (15.48 MB)
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40 - Volunteers are a community within a community.mp4 (16.08 MB)
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41 - Interim summary.mp4 (29.54 MB)
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42 - Interim summary together.mp4 (38.01 MB)
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43 - Community goals.mp4 (26.59 MB)
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44 - Goals are what the community is currently working on.mp4 (5.97 MB)
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45 - Goals should activate and unite users.mp4 (14.93 MB)
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46 - Choose goals that are achievable finite and beneficial to the community.mp4 (22.54 MB)
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47 - Look for goals that users are interested in.mp4 (13.66 MB)
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48 - The interests of the users always have the highest priority.mp4 (18.72 MB)
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49 - Any goals are better than no goals.mp4 (18.97 MB)
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50 - Mission is an immutable characteristic of a community.mp4 (14.81 MB)
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51 - Interim summary.mp4 (19.33 MB)
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52 - The only source of new rules is the real cases in your community.mp4 (29.75 MB)
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53 - Hosting public discussions of the rules makes the rules legit.mp4 (15.3 MB)
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54 - Users must understand and support the rules you create.mp4 (16.44 MB)
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55 - Keep the list of official rules short.mp4 (24.63 MB)
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56 - If one wants to change rules they need to prove that the change brings benefits.mp4 (17.41 MB)
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57 - Maintain the culture of welcomeness and kindness.mp4 (69.24 MB)
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58 - Interim summary.mp4 (29.48 MB)
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59 - Final overview.mp4 (69.15 MB)
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60 - Overview of the first three courses of the Practical Community Management series.mp4 (142.76 MB)
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